Customer Service Representative
One of the top online marketplaces for secondhand Apple products is Applestore.NG. We provide people with a quick, easy, and transparent way to sell their used Apple goods for cash.
Feeling that upgrade itch? Don’t ditch your old Apple device, give it a second life with Applestore.NG!
We all know the feeling. Your iPhone starts eyeing you up, silently begging for an upgrade. But hold on! Before you banish your perfectly good Apple device to the gadget graveyard, consider giving it a fresh start with Applestore.NG.
We’re not your typical used electronics marketplace. Applestore.NG is your one-stop shop in Nigeria for selling your pre-loved Apple products – iPhones, iPads, MacBooks, the whole shebang! We get it, you might be attached to your old device, but times change and tech marches on. That’s why we offer a super smooth and transparent way to turn those beloved gadgets back into cash, fast.
Here’s why Applestore.NG is the best place to sell your used Apple gear:
- Quick and Easy: Selling your device with us is a breeze. Just answer a few questions about your device’s model, condition, and storage, and we’ll give you a fair and competitive quote based on what it’s worth right now.
- Crystal Clear Pricing: No hidden fees, no surprises. We tell you upfront what we’ll pay you, so you know exactly what to expect.
- Safe and Secure: Your security is our priority. Our platform is secure, and your transaction info is always protected.
- Convenience at Your Fingertips: Skip the hassle of listing on multiple platforms or meeting strangers. We offer convenient pick-up options or secure drop-offs at our designated office.
- Peace of Mind, Guaranteed: We handle everything – from valuing your device to securely wiping your data. You get the cash, and someone else gets a chance to enjoy your well-maintained Apple device.
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But wait, there’s more!
Why choose Applestore.NG over selling to a friend or some random person online?
- The Apple Experts: We know Apple products inside and out! That means you get a fair price based on the real value of your device.
- Reach a Bigger Audience: Sell on our platform, and your device is exposed to a wider network of potential buyers. This means a faster sale for you!
- Convenience is King: We take care of everything, saving you time and effort.
- Peace of Mind Matters: We handle data security and ensure a smooth, hassle-free transaction.
So, what are you waiting for? Let Applestore.NG help you declutter and get some cash back for your pre-owned Apple device. It’s a win-win! You make space for the latest tech, and someone else gets to experience the magic of Apple.
Apply now to be part of a dynamic team dedicated to delivering top-notch customer service.
About the Role
A competent Customer Support Representative is needed to answer questions from customers in-store and on our social media channels, according to Applestore.Ng.
- Position: Customer Support Representative
- Salary: ₦75,000 to ₦150,000
- Job Type: Full Time
- Location: Lagos
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Main Duties
- Handle customers’ complaints, provide appropriate solutions and alternatives within the time limits; and follow up to ensure solutions.
- Responding to customer inquiries by understanding; reviewing previous inquiries and responses; gathering and researching information; assembling and forwarding information; verifying customer’s understanding of information and answer.
- Communicating with customers through various channels: telephone calls, WhatsApp, Instagram, TikTok and other social media platforms
- Accomplish customer service responsibilities effectively and contribute to the achievement of the organization’s mission and vision by completing related tasks as needed.
Qualifications
- OND/HND in a relevant field
- 1 year experience
- Good communication skills
Required Documents
- CV/Resume
- Cover Letter
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Application Process
Interested and qualified candidates should click the link below to learn more and apply
Apply here
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