Call for Application: IT Support Intern at Jumia Nigeria

IT Support Intern at Jumia Nigeria

In Nigeria, Jumia is the best option for online shopping.

You may buy all of your gadgets, books, household appliances, clothing, shoes, mobile phones, and more online and have them delivered right to your door at an electronic store.

Everyone may choose from a variety of payment ways on Jumia, and for added convenience, we now provide a payment-on-delivery option. With us, internet shopping in Nigeria is simple and convenient.

You may get a variety of reliable products at the Jumia mall. Find JIM’s Unique Selling Point for that particular someone in your life. In addition, you can get Valentine’s Day presents online and have them delivered right to your special someone.

Location: Lagos

Job Type: Full-time

Responsibilities (What you will be doing)

• Provide first-level technical support to Jumia employees and departments
• Assist in troubleshooting hardware and software issues
• Help maintain and update IT inventory and asset management systems
• Contribute to the creation and maintenance of IT documentation and user guides
• Assist in setting up and configuring workstations and mobile devices
• Support the implementation of IT security best practices
• Help monitor and maintain network performance and connectivity
• Assist in user account management and access control

Also Apply: Call for Applications: World Bank Group/ICSID Internship

• Participate in IT projects and initiatives as assigned
• Collaborate with other IT teams to resolve complex technical issues
• Assist in providing support for Jumia’s e-commerce platforms and internal tools
• Help in organizing and conducting basic IT training sessions for employees.

Criterias (What we are looking for)

• Fresh graduates or currently pursuing a degree in Information Technology, Computer Science, or a related field
• Basic understanding of computer hardware, software, and networking concepts
• Familiarity with Windows and macOS operating systems
• Strong problem-solving and analytical skills
• Ability to explain technical concepts to non-technical users
• Eagerness to learn and adapt to new technologies
• Basic understanding of e-commerce platforms and operations (preferred)
• Familiarity with ticketing systems and IT service management principles (preferred)
• Excellent communication skills, both verbal and written
• English proficiency.

Also Apply: DigitaNotion: Cybersecurity Internship

What We Offer

• A unique experience in an entrepreneurial, yet structured environment.
• A unique opportunity of having strong impact in building the African e-commerce sector.
• The opportunity to become part of a highly professional and dynamic team.
• An unparalleled personal and professional growth as our longer term objective is to train the next generation of leaders.

Apply here