Blueeagle || Remote Customer Support Specialists

Remote Customer Support Specialists

One of Nigeria’s best and most prestigious financial institutions is our client.

Location: Remote

Salary: #90,000/month

Job Description 

• We are recruiting call center agents for full remote jobs
• Work Schedule:You are required to work six days, which may include weekends; however, you are entitled to two days off after every cycle. The job involves morning, afternoon, evening, and night shifts.
• Shift Hours: Day shifts are eight hours, while night shifts are ten hours.
• Equipment & Availability:You need to have a dedicated laptop, ensure power supply reliability, and be available for your scheduled shifts.
• Schedule:Your shifts will be pre-scheduled, providing you with advance notice.

Also Apply: Fae Cosmetics || Female Social Media Lead

Responsibilities

• Handle inbound and outbound customer calls in a virtual setting.
• Respond to customer inquiries, resolve issues, and provide support.
• Utilize strong communication and problem-solving skills to de-escalate conflicts.
• Provide product or service information, answer questions, and address concerns.
• Meet or exceed performance metrics, such as call handling time and quality standards.
• Work independently with minimal supervision in a remote environment.
• Utilize technology, such as headsets and software, to manage calls and data.
• Maintain accurate records and logs of customer interactions.

Also Apply: High Ticket eCommerce | Remote Sales Admin Lead

Requirements

• BSc

Deadline: 21st August, 2024.

How to apply 

Interested and qualified Candidates should send their CV quoting job title to: info@blueeagle.ng or samson@blueeagle.ng